[Resolved]  Zoom Car — Non receipt of security deposit

Address:Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071

Dear sir
We have booked the zoom car on 11th june 2020, for one day, by paying 3983 which includes security deposit of 2999 as per the communication message from zoom car we were supposed to receive the refund on next day itself that's on 12/06/2020, but it's been almost 21 days we haven't received any refund,
If we try to reach customer care none there executives responding,
We fedup with the service offered by zoom car, plase consider my complaint and do the needful at the earliest
Thank you
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Aug 7, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello User,

Greetings!

Please accept our apologies as you have not received the refund. Kindly share the booking ID for us to check the refund status and revert.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

Hello User,

Greetings!

Please accept our apologies as you have not received the refund. Kindly share the booking ID for us to check the refund status and revert.

Regards,
Appachu
Zoomcar

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