[Resolved] Zoom Car — not able to end pedl cycle

Ipogautam

from Kolkata, West Bengal

Address:

700091

Hi team,

I booked a cycle 3202310 stationed at my home (Newtown action area[protected] & used it for around 15 - 20 minutes, but unable to end trip. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

Cycle number 3202310
Email id [protected]@gmail.com
Name - a k gautam
Area - salt lake sector v (Kolkata)

Was this information helpful?

No (0)

Yes (0)

Jan 15, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Zoomcar Customer Care's response Hello User,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Imran
Zoomcar