Zoom Car — not able to end the trip and charged more

Address:Bangalore, Karnataka, 560034
Website:pedl.in

His, team
This is subhash, i have hired your cycle no 102574, exactly at 7:22am on 25.04.2018. Wanted to end my triphone after 32 min. But not able end trip.
It was giving a message as "something went wrong try again" i tried several times.
The charges supposed to 6 rupees, but afierce 5hr 17 min. Received a message of payment of 30 rupees, and again showing 3 rupees pending.
Kindly look into to it and refund money and end the trip
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