[Resolved]  Zoom Car — not able to end the trip and they are asking to pay more mo

I took cycle 100810 on[protected] at 9:18am in mahendra world city, chennai and i used the cycle for 8 minutes and kept the cycle at pedal station. Then i locked my cycle and tried to end the trip. Irrespective of how many times i tried it is showing timed out. This happened to few more people in mcity. Now even after 12hrs also i'm not able to end the trip and getting messages to submit the cycle. I'm responsible only to pay the first half an hour amount and i'm not at all responsible for the afterward things and i won't pay the rest amount. Please resolve this issue as soon as possible
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May 27, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Apr 25, 2018
Updated by Aravind Gorantla
Not able to end the trip
Verified Support
Apr 26, 2018
Zoomcar Customer Care's response
Hello Aravind,

Greetings!

We are sorry for the trouble caused. We request you to kindly send an email through our contact us page. We shall resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
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