[Resolved]  Zoom Car — not able to end trip on pedl zoomcar

I booked a pedl cycle of zoomcar from pnb aundh, pune 411007
My cycle number is 101145 and this cycle didn't unlock in any way. I tried doing it manually but still failed to do it for next one hour. I also tried to cintact the customer care but i didn't get any phone number. So i submitted my issue through email from the pedl website page. But still i didn't get any help. Now its 2 hours that i emailed but still didn't get any help. I am not able to end the trip as well as the lock itself isn't working. I tried each sub section from the pedl webpage issue corner but failed to get any help.
My money is being deducted with time.
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Mar 31, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Zoomcar Customer Care's response
Hello Tejas,

Greetings!

We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
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