[Resolved] Zoom Car — not able to lock pedl cycle

[Resolved] Zoom Car — not able to lock pedl cycle

R Reshma.mane from Mumbai, Maharashtra

Hi, Yesterday i took pedl cycle for half an hour but i am not able to lock cycle manually so not able to end tour. Because of this money is getting deducted from paytm account. Kindly do needful. I have used cycle for just half an hour but paying for almost more than 12 hours. And i am not able to lock it so can not keep it anywhere else on road in fear of getting stollen by anyone. Cycle number : 102482 Regards, Reshma Was this information helpful? No (0) Yes (0)
Jun 14, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 13, 2018 Zoomcar Customer Care's response Hello Reshma, Greetings! We are sorry that you are unable to end the trip, Vivek. We request you to kindly send an email through our contact us page. We shall resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus Regard Wasim Zoomcar
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Comments

Luiz Sachin

from Payyannur, Kerala

Day before yesterday took pedl cycle for half an hour but I am not able to lock cycle manually so not able to end tour. Because of this money is getting deducted from paytm account. Kindly do needful. I have used cycle for just half an hour but paying for almost more than 12 hours. And I am not able to lock it so can not keep it anywhere else on road in fear of getting stollen by anyone.

Cycle number : 101002

Vivek Shekhar

from Jabalpur, Madhya Pradesh

I am trying to book a zoom car but it is continuously showing that your id has been blacklisted by zoom car and i can't use zoomcar service