[Resolved] Zoom Car — not given refund | |||||
Recently i made a booking on zoomcar. But here we are facing flooding issues near the pickup point and all other transportation we're stopped that time. Because of that i cancelled that booking. While cancellation time it was showing it will be renfunded but now customer care telling not able to refund. Their policy page was showing i am able to get a refund. Attached screen shot Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Zoomcar Customer Care's response Hello Gokul, Greetings! Please accept our sincere apologies for the inconvenience caused. We did review your comment and this is definitely not the experience we aim to provide to our customers. Please share your booking ID at [protected]@zoomcar.com, so that we check on the booking and we will do the needful. Regard Wasim Zoomcar | |||||
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