[Resolved] Zoom Car — not received my refund (cancellation of car) after 29 days. | |
Booking id - jps6ny3zc I had made a booking with zoom car on 30th may. And the same i had cancelled on 1st june 2020. Zoom car application shows me refund amount pending is rs - 2683/- but after 29 days we have not received a single penny from zoom car. They don't have any customer support. They don't have any call center support.. Every time i lodge a complaint they revert me that they need 7 days time.. Now its more than 3 week but the issue is still same. I was frustrated due to the poor service given by zoom car. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 05, 2020 Zoomcar Customer Care's response Hello Vikram, Greetings, We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim. Regards, Imran Zoomcar | |
 1 Comment | |
Comments
I am Not understanding the delay for processing a small amount.. now its more than 2 months..not satisfied with you reply @Zoomcar
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