[Resolved] Zoom Car — Not refunding

ashish0027

Address:

banglore

I had booked a car on 25th of may 2020, they cancelled it on 26th midnight, and then informed me, that it cannot be delivered. Further they said i would be receiving the refund within 3 days, it has been more than one month.
I tried reaching them several times, each time they say they will refund next week. Such a worst, disgusting and pathetic service i have not seen till now.
Moreover now no means of contact is there, as you keep calling, no one will respond you.

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Aug 9, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Ashish,

Greetings!

We are sorry for the delay caused in processing the refund. Rest assured, we are already working on initiating the refund and the amount will hit your account at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar