[Resolved]  Zoom Car — not refunding tyre changing amount as promised

Address:

Mumbai City, Maharashtra, 400050

Hi, my booking id is: jps6xbwum
After starting mu journey, i found that front left tyre was shaking. I called to a number who sent me a message saying he is from zoomcar and asked me to call him for any issue in the car. So i called him in his number that he shared and after a brief discussion, i shared him pics and video of the moving tyre as well. He asked me to see a mechanic, so i did. At last he asked me to replace the tyre and said that i will get a refund after i upload the bill after finishing the trip. Trip was finished on 9th october. Till now i called him many times, but i am not getting my refund. I called customer care as well, they responded, there was no intimation about the refund. I gave them the number of the person as well but till now no response. I am uploading the bill and the screenshot of the message that parson "dhiraj" has shared.