Zoom Car — over speeding fees

Address:Bangalore, Karnataka, 560029
Website:www.zoomcar.com

Hi zoomcar,

I booked a car on zoomcar.com (Booking id:jps62kidt) for 31 dec 2017 in bangalore, when i returned the vehicle i got rs:2500 extra bill for over speeding.

According to government rule it is mandatory to install the speed governor device in all commercial vehicles, otherwise the vehicle will not pass the fitness certificate. So my concerns are

1. Why are you allowing those unfit vehicles for booking??

2. According to bangalore traffic police over speeding fine is rs:300, so how can you make it rs:2500 for your vehicles for just crossing the speed limit??

3. Why don't you keep at least a buzzer sound indication for the speed limit. What rights do you have to charge 2500 for the first time customers who are not aware of such policy and no buzzer sound on 125/km?

One year before you were charging rs 500 for over speeding now it is 2500. What is the logic behind this??. So it is clear that you guys are looting the customers using your hidden policies and rules and it is second income for your company without any investment.

Regards,
Dijo
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