[Resolved] Zoom Car — pathetic service by pedl from zoomcar | |||||
Team, Your pedl service is getting worst day by day. Yesterday i finished my trip by 12 mins but it was not getting ended. Page was going round and timed out. It did not end trip instantly. Instead of rs 3 for 30 mins, rs 6 was deducted after 40 mins which is a shame for pedl service. I will escalate the matter because it is happening almost everyday with everyone availing your service. People are being harassed because of your crap app service. People can not end the trip because of the latency issue with your app and their money gets deducted from paytm. I am being appalled with your nasty service. Regards; Bikram singh [protected] Was this information helpful? | |||||
Sep 28, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Zoomcar Customer Care's response Dear Gouri, Greetings! We are sorry to know that you were unable to end the trip. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regards, Wasim | |||||
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