[Resolved] Zoom Car — payment debited and no booking

 
1 Review
Mumbai, Maharashtra, India
 DIVEEJ JAIN on Dec 15, 2018
I have made payment for booking and yet the car is not is showing and payment has been debited. The last message that pops up is error 404 and then payment got debited. Customer service is also not providng solution for the same

Registered mobile no : [protected]
Amount debited:7529
Refference no:[protected]

Zoomcar customer care is not answering anything relevant for payment recovery and is putting on continually on hold
Complaint marked as Resolved Feb 20, 2019

Complaint Status


[Dec 16, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jan 08, 2019
Hello User,

Greetings!

Upon check with the above mention registered mobile number we see the payment of Rs 7529/- which you have done there is a booking which you have complete from 15 Dec 2018 11:00 PM to 16 Dec 2018 11:30 PM.

Regards,
Imran
Zoomcar
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    Zoom Car - payment debited and no booking