[Resolved] Zoom Car — pedal cycle of zoomcars

Shilpa Tahiliani

from Anand, Gujarat

Address:	Pune, Maharashtra, 411014
Website:	pedl.zoomcar.com

I was trying to end my zoomcar pedl cycle trip and yet it is not ended, although i was at the authentic cycle station as suggested in their app... And charging meter is going on, just bcz i couldn't end my trip since last one hour of struggle... Pls refund whatever extra money is being charged.
This was quite irritating to actually waste an hour there standing at the right station wherein others also ended their trip but i couldn't. It was my first experience and i am sure i'm not going to use it ever again.

+1 photos

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Oct 26, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Zoomcar Customer Care's response Hello Shilpa,

Greetings!

We are sorry that you are unable to end the trip.

Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya