[Resolved]  Zoom Car — pedal, I cannot end the trip

Address:560025
Website:pedl.zoomcar.com/trip/e9ff93b7-1592-11e8-afd0-028ea5d789d4

I have locked my cycle in the pedal station but still the trip hasn't ended, i have been trying to end the trip from past hour but it's not happening. Please end the trip as it has been charging me extra and the amount has already been deducted from my account even though the trip hasn't ended, my cycle number is 102194
The helpline service of zoomcar is also not good and i cannot reach them personally.
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Mar 25, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
Zoomcar Customer Care's response
Hello Rakin,

Greetings!

We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
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