[Resolved] Zoom Car — pedl cycle 101920

kishan choudhury

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700156

Hi zoomcar,

I am not able to end my trip in pedl cycle. Its saying to lock the cycle even though cycle is already locked. I have already tried unlocking and locking the cycle several times the trip is still getting continued and money is getting deducted from my paytm account. Please help me in ending the trip

Location: newtown, kolkata
Phone : [protected]
Cycle number: 101920
Email: kishan17.[protected]@gmail.com

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Feb 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Zoomcar Customer Care's response Hello Kishan,

Greetings!

We are extremely sorry for the inconvenience caused. We did have a check and have ended the trip. Once again, apologies for the delay.

Regards,
Wasim
Zoomcar