[Resolved] Zoom Car — pedl cycle from zoom cat not ending the trip and neither locking the cycle | |||||
Cycle : 3201439 Place : Wipro Park, Koramangala Bangalore After using cycle for 5-10 mins, parked it in wipro park koramangala Bangalore station. The amount was just 3-5 rs that time. When tried to end trip, the bicycle was not ending the trip . Also manually the it was not getting locked. Spent my 30mins of valuable time fighting with cycle to lock. Lock the bicyle and refund my extra deducted amount to my paytm. Basavaraj K Was this information helpful? | |||||
Jan 14, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Zoomcar Customer Care's response Hello Basavaraj, Greetings! We are sorry to know that the issue has been persisting. We request you to kindly follow the below steps and raise the complaint, we have a dedicated PEDL team who shall check on the complaint raised and shall resolve the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions In case you need any further details, kindly revert, we shall help you accordingly. Regards, Wasim | |||||
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