[Resolved] Zoom Car — pedl cycle never got unlocked and not able to end the trip now

Vishal Parakh

from Delhi, Delhi

Address:

Pune, Maharashtra, 411027

Hi team

Today i tried to unlock one of the bicycle which on the system got unlocked but physically is not unlocked. Tried several times to lock, unlock and end trip but no success. Please find the details below for your reference.

Cycle no: 102421
Mobile: [protected]
Name: vishal
Area: kokane chowk, pimple saudagar, pune

Your help in this would be greatly appreciated.

Cheers,
Vishal

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Feb 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Zoomcar Customer Care's response Hello Vishal,

Greetings!

We are sorry for the inconvenience caused from our end we have ended the trip. Also, we have been working on fixing this issue, so that customers have a hassle free experience.

Regards
Wasim