[Resolved] Zoom Car — pedl cycle no. 101697 | |||
I booked the cycle no. 101697 at 7.20am on 16th january, 18 at shivar chowk, pimple saudagar. The cycle never unlocked and the balance is being deducted from my paytm wallet. I tried locking it back from mobile as well as manually. Please help me with a solution. My account:- E-mail address:- srikumar. [protected]@gmail.com Cycle no.:- 101697 Paytm linked mobile no.:- [protected] The ride is still not ended. Please look into the matter immediately. Srikumar maru +91 [protected] Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Zoomcar Customer Care's response Hello Srikumar, Greetings! We are sorry for the inconvenience caused from our end. We have been working on fixing this issue, so that customers have a hassle free experience. In case, there is an excess deduction of amount debited from your Paytm wallet. Please share the below details by emailing us at [protected]@zoomcar.com, we shall have a check and process the refund for the same. Cycle No: Email ID: Paytm linked mobile number: Excess amount debited: Regards, Wasim | |||
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