Zoom Car — pedl cycle not unlocked but trip ongoing

Nagaraju150793

from Gurgaon, Haryana

Address:	700156
Website:	pedl.zoomcar.com

Hi
I had booked cycle with pedl @greenwood park extension, new town, kolkata,
But i couldn't unlock the cycle to ride nor could i end the trip to book another cycle. Please end trip as soon as possible. I was already charged rs.4/- even though i haven't used the bicycle for a single minute. Please address the issue and refund my amount.

Cycle no. 100969

+1 photos

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Zoomcar customer support has been notified about the posted complaint.

Feb 12, 2018

Updated by Nagaraju150793 Hi,
5 days ago i have posted a complaint which has been not resolved and today i am having similar issue with another bicycle 101487. I understand that there is a bug but could you fix that soon so that no one will face that issue in future.