[Resolved]  Zoom Car Pedl Cycle — pedl end trip issue

Address:Thane, Maharashtra, 421204
Website:Pedl.in

Used pedl cycle for 10 minute where 3 rs. Charge as per app. After that i put cycle back at station and locked and clicked on end trip but trip wasn't end after many try due to app issue and since cycle is on my account with inprogress status and already charged 36 rs from my paytm which is incorrect pl end trip and refund my money in my account as there are no customer support available to talk and resolve immediately.
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Aug 8, 2021
Complaint marked as Resolved 
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Hello Chetan,

Greetings!

We are sorry for the trouble caused, please raise your concern through the application for us to have the same checked.
Step 1: Click on the hamburger menu in the app (three dots on the top left-hand side), Step 2: Select “My Trips”, Step 3: Select “PEDL”, Step 4: Select the trip where issue needs to be reported, Step 5: Follow on-screen instructions.

Regards,
Appachu
Zoomcar

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    Dombivli
    Maharashtra
    India
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