[Resolved]  Zoom Car — pedl cycle problem

Address:560034

Cycle no. 3253992
Trip started: 11/07/18 at 7:02 am.
Agara Lake Pedl station.
The trip started, but the bike failed to unlock after repeated attempts. I could not end the trip, despite trying all the steps.
But money is continuously getting debited from my Paytm account at Rs. 6/- per hour and Rs. 3/- for every failed attempt.
Pls end the trip and refund my money immediately.
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Zoomcar Customer Care's response
Hello Vandu,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5655
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information