[Resolved] Zoom Car — pedl cycle rental by zoomcar | |||||
I am very disappointed with the pedl cycle rental by zoom cars.. As i am not able to end trip and there is no way to contact service helpline..: ( I unlocked a bicycle number 103042 for my son from law college road, pune, opp tata motors showroom, at 6:54am on 18march2018 My son forgot to lock it and it was missing from vetal tekdi, ahead of vik he patil school. We lodged a complaint at @8:30 am on the app thru email.. As there is no other option of sms or tel/ mobile number. Not sure how to end this trip..! Disappointing service support without any helpline... Anand [protected] Was this information helpful? | |||||
Apr 19, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Mar 19, 2018 Updated by anand gawade It’s been more than 24hrs now that I reported missing pedl cycle 103042, I hv still not been able to end the trip, nor hv I heard from any customer support:( is there any pedl helpline? Can someone guide me how to end trip ... the trip charge is still mounting by the hour ..  Verified Support Mar 19, 2018 Zoomcar Customer Care's response Hello Anand, Greetings! We understand your disappointment here. We will have a check and do the needful at the earliest. Appreciate your understanding in this regards. Regards, Kiran.S | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Still am paying the trip charges please can anyone help me how to get over this. I could not find any contact details i wrote queries on couple of times through emails but i could not find any solution.
Cycle No: 102870
Location : Hyderabad, Madhapur (Istara Coliving)