[Resolved] Zoom Car — pedl cycle trip not ending and charging extra
Pune, Maharashtra, India
Sshiv_kumawat on Aug 9, 2018
I have started my trip of PEDL cycle at 8.2am and end my trip at 8.39 am.
Now I got bill generated of 78rs for only less than 15 minutes.
Is this new way of looting your customer.
My first experience with zoom car is very bad.
Why you guys charging too much amount for only 15 minutes.
I have also sent multiple mails to help center but couldn't get any response.
Zoom car PEDL is a big scam. They are looking their customers.
Complaint marked as Resolved Sep 16, 2018
[Aug 12, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Aug 12, 2018
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Verified SupportZoom Car Customer Care's response, Aug 13, 2018
Please share your email ID for our reference, we shall ask our team to revert to the emails on priority.
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