[Resolved]  Zoom Car — pedl end trip issues

Address:Bangalore, Karnataka, 560095

I am Anjaneya, I am using Zoomcar PEDL service. I always unable to End-Trip and end up paying more money(They charge more).

I Generally use the PEDL app up to 30 - 50 minutes but the application does not allow to end-trip hence end up paying more money to the ZOOMCAR company.

There is no facility to reach out customer care number. Please help me solve the problem.
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Sep 26, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Aug 17, 2018
Updated by Anjaneya Bt Setty
I have booked the Bicycle at 09:06 pm 16-Aug-18, I finished my trip at 9.56 P.m. and I parked it at the PEDL station, Koramangala 6th block near Devi eye clinic. But I am still unable to end the trip and I am being charged continuously. I supposed to pay only Rs.6/-.

Cycle number - 3212577
Name - Anjaneya G Shetty
Area - Koramangala
Verified Support
Aug 18, 2018
Zoomcar Customer Care's response
Hello Anjaneya,

Greetings!

We are sorry for the trouble caused.

Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya
Zoomcar
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