[Resolved] Zoom Car — pedl : I am not able to end my trip

Er Sumeet Panse

from Pune, Maharashtra

Address:	411015
Website:	pedl.zoomcar.com

Hi team,
I booked pedl cycle first time and i am not able to end my trip. I emailed your customer care as well as called them twice. They are not helping me. Its been whole night & i am getting charged. Please end trip asap. My cycle no. Is 3189756. I have parked it in koregaon park and i came home after waiting till 1 am. Please help me out, this is not a experience i should get as a first time customer.

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Oct 12, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Zoomcar Customer Care's response Hello Sumeet,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar