[Resolved]  Zoom Car — pedl service - unable to end my trip

Hello, this is extremely urgent. I took cycle from sambhaji park, shivajinagar. My cycle number is 102482.I tried ending the trip but i am unable to end the trip. Please help this is urgent. It been more than 24 hours and i am charged 60 rs till now and still unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you don't have an instant helpline number service, in such discrepancies and emergency situations.
I request you to immediately end the trip and refund my money back.
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May 17, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2018
Zoomcar Customer Care's response
Hello Anup,

Greetings!

We are sorry to know about the trouble caused. We request you to kindly send an email through our contact us page on the website/application, we shall resolve the issue on priority.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

I m also facing the same problem. It has been 8 hrs I m trying to end my trip but I m enable to end it. When I unlocked the cycle it was started trip but the cycle was still locked.
Now I m enable to end trip. I have send mails many time no action taken. Same acknowledged mail is coming. They are charging for the trip still. There must be customer care phone numbers for such issues. I resolve the issue immediately.
Cycle number : 102098

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