[Resolved] Zoom Car — pedl trip end issue

[Resolved] Zoom Car — pedl trip end issue

S SSachins from Igatpuri, Maharashtra

Hi I started my pedl service at 6:46PM today (06/22/2018) with cycle no:- 3167761 after completing my trip at 7PM, I am not able to end trip I tried at 2-3 pedl parking station but could not able to end trip resolved the issue on priority I am totally fed up and frustrated with services. Its now9:40 pm still I am not able to end trip please please help me... I am very panic I totally frustrated my family is waiting for me at home I am not able to end trip there is no customer care no also to contact you don't offer such horrible service to poor people Sachin sonawane Was this information helpful? No (0) Yes (0)
Jan 11, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Zoomcar Customer Care's response Hello Sachin, Greetings! We are sorry to know that the issue has been persisting. We request you to kindly follow the below steps and raise the complaint, we have a dedicated PEDL team who shall check on the complaint raised and shall resolve the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions In case you need any further details, kindly revert, we shall help you accordingly. Regards, Wasim
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