[Resolved] Zoom Car — pedl unlocking issues | |||||
Hello, I had written a query in the help and support section of the zoomcar app regarding problem in the unlocking system of the bicycle, there's no response on my query yet. This is to bring into your notice that my trip started but the cycle never really got unlocked. I tried to end my trip but unfortunately that happened neither. And now i have been asked to pay the outstanding for my iternary even after not using the services. I really want to know what exactly is going wrong with your services? Please contact me as there's no particular number to lodge a complaint and if email is the only mode of communication, you better act proactively and resolve my issue. Email address- [protected]@gmail.com Was this information helpful? | |||||
Feb 8, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 02, 2018 Zoomcar Customer Care's response Hello Aayush, Greetings! We are sorry to know you are unable to end the trip. Request you to please share the cycle number for us to have a check. Regard Wasim Zoomcar | |||||
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