Zoom Car — pedl zoomcar cycle does not end the trip

The cycle 101422 which i rented through pedl zoomcar app was not getting unlock right from start. I did not even drive it because it was locked (It was not unlocking by clicking the damn button o[censored]nlock).
So, i opted to end the trip then it keep on saying to lock it to end the trip.
How in the god's name the already locked thing can be lock again?

Anyway to soothe this thing i manually tried to check whether the cycle lock is opened or not but it was all lock.

I tried several times to end the trip. But it is repeating the same irritating thing.
The cycle is in same pedl stand.

Cycle number is 101422

I tried every other ways suggested to me.
Please don't send the same mail again

Kindly end this trip because it is debiting my paytm wallet.