[Resolved] Zoom Car — pedl zoomcar - not able to end trip | |||
Hi team, I was at iit madras, and trying to unlock the cycle, i got a message that cycle is unlocked but the cycle lock wasn't getting open, when im trying to end trip, the app is insisting me to unlock it at a near by pedl station, but im not able to move the cycle from its place because it isnt getting unlocked, on top of all this i have lost a lot of money and still continuing to loose money. Cycle no : 100885 Iit madras Not able to end trip Tried using at 6:26 am 19/02/18, loosing money since then. Kindly help! Asap Was this information helpful? | |||
Mar 24, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 20, 2018 Zoomcar Customer Care's response Hello Harshitha, Greetings! We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regards, Wasim Zoomcar | |||
 2 Comments | |||
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Actually I have booked a car via Zoomcar on[protected] with order Id JPS62UHSP and the customer care executive stated that refund will be initiated soon. As I tried to call back there is no response from the Zoomcar team. Despite of several aral mails there is no response from the Zoomcare team. Kindly resolve my issue.
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I started my trip stopped for snacks and now the cycle isn't unlocking its been more than 1 hr I'm here what to do..
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