[Resolved]  Zoom Car — penalty of rs.10, 000/ unnecessarily levied

Address:

Swarnapuri Patia, Khordha, Odisha, 751013

Booking id no : jps6xwqp2
A penalty of rs.10, 000/ has been unnecessarily levied and auto debited from my account. The staff at the pick up location are extremely unprofessional and have not provided us with help. Moreover, we are not able to contact customer care either. No break up of the inconvenience fee has been provided to us. The penalty has been unfairly levied on us. Moreover, we have not been contacted by zoomcar despite having mailed them.
We have proof of the condition in which the car was handed over and returned. There have been no violations from our end.