[Resolved]  Zoom Car — people are damaging cycles for their own use

Address:Pune, Maharashtra, 411014

People are damaging the cycles for their own use. They are breaking the locks, keep them at their own place and misuse them. I earnestly request you to take stringent actions against these people. I urge you to please do something about it.
Its something thats needs to be treated as its violation of civic sense. Children are misusing it. They are breaking it, not using it properly. I request you to take it seriously and take some strict against it.
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Nov 25, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Zoomcar Customer Care's response
Hello Jay,

Greetings!

We understand your concern here. Rest assured, we will keep a check on this and take necessary measures.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

I have taken the cycle for rent on 6 am. Trip ended after 20 minutes. But end trip option on zoom application was loading for next 3 hours due to some issues on site. It costs around 54 rupees. Very disappointed with the experience, please do needful.

Dhiluraj's reply, Oct 13, 2018
Registered mobile no. Is 9633712264, cycle no.3245962
Zoomcar Customer Care's response, Oct 19, 2018
Verified Support
Hello Dhiluraj,

Greetings!

We are sorry for the delay in response. Please let us know if you are still facing the issue for us to have the same checked.

Regards,
Appachu
Zoomcar

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