[Resolved] Zoom Car — planned cheaters in car rental industry | |||||
Hi friends, this is my humble request... If you wish to rent a car from any car rental companies... Please go ahead with any other companies. Zoomcar is worst service & bad customer responds. I have booked few booking in zoom car but overall i experienced a bad experiences... My booking was smooth. But other booking were ended with getting cheated. First of all, they keep changing their policies every times... When you follow some instructions in the first booking. You will be said the terms has changed in the next booking itself. If the fleet executives decided to charge you... Then no one can stop them getting your pocket empty... Even if you call the customer"s support and inform or complaint them or raise any queries (Or) complaints... Its waste of time... They will never listen and inform you to see the terms... It's been worst service. For small minor scratch, they will claim as dent and charge you more than $3000... It depends on how the fleet executive mind... Their exact plan is giving offers and getting 5times the money as claims... Such as cheap business tactics.. Plz i suggest you to try some other good companies or you can buy a car itself instead of paying this cheaters... Corporate heartless thief's... Was this information helpful? | |||||
Jan 18, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Zoomcar Customer Care's response Hello Sandy, Greetings! Please accept our sincere apologies for the inconvenience caused during your reservations. Kindly share the booking ID and the details of the issue. We shall review on each and every booking and we will assist you with the concern raised. Regards, Sowmya Zoomcar | |||||
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