[Resolved] Zoom Car — please respond to the comments

anup suvarna

from Delhi, Delhi

Address:

Bangalore, Karnataka

https://www.consumercomplaints.in/zoom-car-invalid-charges-for-damage-c1752658

I had raised a complaint earlier. (Above link). Asking those questions again in case you are not notified of it. Please check the complaint which was launched earlier

I have not made any damage to the car. Why should i pay money for the things which i have not done. Besides answer me this, why was the car not inspected before it was given to me? Why was it parked so close to the wall?
Also please send me the photo of the damage.

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Dec 13, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Zoomcar Customer Care's response Hello Anup,

We did have a check on the escalation raised. Upon checking we see that our team has already informed you about the partial reversal of the charges.

The offered resolution is the best we can do in this regard. Hoping for your kind understanding.

Regards,
Sowmya

Nov 21, 2017

Updated by anup suvarna Please send me the photo of the damage.