[Resolved]  Zoom Car — poor car service

Booked a car 8th march, 2019

First of all i booked it 11:30 pm but because there internal issues i got it by 2 o'clock.
After that also i was called back to the pickup place because of some issue they had.

The car provided was so difficult to drive.
It's clutch plate was hard, its gear box was very much difficult to operate and the breaks were not proper as well.

Id: jps6f44gy

I am not satisfied with the service provided. The given car was also not in a perfect condition to drive.
First i was assigned different car then i got another car, that too in poor condition and when i finally got the car i was called back to the place from where i picked up the car.

I want compensation for not providing required service.
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Jun 8, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Zoomcar Customer Care's response
Hello Kritika,

Greetings!

Please accept our sincere apologies for the inconvenience caused during your reservation.

Upon checking, we see that our team has already raised this complaint to our ground team to check on the vehicle condition and to ensure that the vehicle is checked and any issue with the same is rectified.

Unfortunately, we regret we will not be able to provide any compensation as of now, however, we will ensure that your complaint is acted upon.

Hoping for your kind understanding in this matter.

Kind regards,
Sowmya
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