[Resolved] Zoom Car — received mail from zoomcar as security deposit refund successful but not yet received.

Abhishek Sonar

from Mumbai, Maharashtra

Address:

Nashik, Maharashtra

I have booked zoomcar for 8 hours on 23rd feb 2019. From 10am to 6pm at nashik, maharashtra.
After dropping off the car at the location again.
I received mail as your security deposit is initiated (23/02/2019 17:59pm). After a few hours again i received a mail saying your security deposit refund successful (24 feb 00:07)

Where i did not receive any amount yet in my account.

Following reasons why zoomcar is worst:
1. Zoomcar customer care number is not working.
2. Worst mail communication
3. Dirtiest car, if you ask zoomcar

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Feb 28, 2019

Complaint marked as Resolved

After I sent dozen of mails finally they contacted us and resolved my query.

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Zoomcar Customer Care's response Hello Abhishek,

Greetings!

Please accept our apologies for the inconvenience caused. Kindly share the booking ID for our reference, we shall have a check and we shall address on priority.

Regards,
Ramya. S