[Resolved] Zoom Car — refund and unusual extra charges

Sunny Gupta Bhajpai

from Delhi, Delhi

Address:	118/155 cantt road opp. industries office, Kaisarbag Lucknow, Lucknow, Uttar Pradesh, 226001
Website:	Zoomcar.com

They provide me a car with fuel but they didn't refund my full money of filling fuel. And take extra charges of 2500 for over speeding.
Which is not done by me. And also they didn't add my credit point, which is according to there offer.
This company is didn't refund my bill amount of fule filling. They know how many fule is to be filling in there car. I want to sue them for refund related issues.

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Oct 11, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Zoomcar Customer Care's response Hello Sunny,

We are sorry to know that you haven't received a complete refund of the fuel bill shared.

Please share your booking ID for our reference, we shall recheck on the fuel refund and we will update you.

Regards,
Sowmya
Zoomcar