[Resolved] Zoom Car — refund booking amount | |
I booked a zoom car on 17th nov 2018 at midnight 12.15am. My payment was debited but it showed that payment was unsuccessful in the app. Neither any car got booked nor did i get any refund from zoomcar side. There are no recent bookings appearing in my account. There is no customer care contact number or email id available on the app or anywhwere else. Was this information helpful? | |
Dec 28, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 24, 2017 Zoomcar Customer Care's response Hello Mayank, Greetings! We are sorry for the inconvenience caused. Request you to share us your registered mail ID for us to have a check and do the needful. Regards, Kiran.S | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I am a third-year undergraduate from Netaji Subhas Institute of Technology, New Delhi. I am currently in the process of writing a research paper on the Customer Perceptions and Service Experience of Self-Drive Car Rentals in India.
Since, you have availed the service and have a comprehensive experience of the same, your opinions on the subject would be highly valuable to me. Given below is the description of my analysis survey. If you could take some time out and fill it, I would really appreciate it. It will help me a lot!
https://goo.gl/forms/STHOBcFJbeO9hAPu1
P.S.-the survey is slightly elaborated. Please try to complete it patiently, thank you!
Thanks and regards
Ankit