[Resolved] Zoom Car — Refund booking ID: JPS6VK0X0 | |||||
I had made and used zoom car wit the above mentioned Booking ID. On my account its is clearly mentioned that there was a vehicle damaged and hence i have not been refunded back the money. When the booking was completed I was told over the phone that there was an underbody damage which was not specified when i returned the car. Further to that when the car was checked on delivery I had not check for a so called "under body damage." Who check the bottom of the car? Now I am getting emails that i need to pay an additional Rs.810/- which is pending according to your calculation. Lets get the calculation clear: Late Fee = Rs.480/- Late Charge = Rs.600/- OS Fine = Rs.750/- Total = Rs. 1830/- Less Fuel = Rs.1020 Amount Due = Rs.810/- Security Deposit Refundable = Rs.5000/- Less Due Amount = Rs.810/- Total Outstanding Refund = Rs.4, 190/- Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. | |||||
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