[Resolved] Zoom Car — refund for cancellation of booking hasn't been processed

 
1 Review
 Datta sai on Dec 14, 2018
I had booked a car if cost 2534 for 30th november 2018, after a day i had cancelled the car and as per the rules 200 rupees will be deducted and the balance amount of 2334 will be refunded but it is 14th december 2018 and the refund has yet to come through, even after sending multiple emails they have not replied back. This is highly disappointing as the company promises the refund to be processed withing 15 days of time and when an issue is raised about it they do not follow up or do anything about the issue raised with the costumer care.
Given id: jps6f7v59
Complaint marked as Resolved Feb 12, 2019

Complaint Status


[Dec 14, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jan 07, 2019
Hello Datta,

Greetings!

We are sorry for the delay in response, we believe you have received the refund.

Regards,
Appachu
Zoomcar
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    Zoom Car - refund for cancellation of booking hasn't been processed