[Resolved] Zoom Car — refund - jps62k7na

aditya-123

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400614
Website:	Zoomcar.com

Poor service from zoom car saying amount refunded and still im waiting from last 21 days I nees money urgently.
Even cuatomer care are lesa bother to resolve and they still required 24 hours time. They said the amount has been refunded but im not seeing any credit tranaaction in my account.w here my refund has been placed. Refund number JPS62K7NA

I request you to please look into these case and process refund.

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Mar 7, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Zoomcar Customer Care's response Hello Aditya,

Greetings!

We are sorry for the inconvenience caused. We understanding that our team did reach out to you and addressed the issue. We believe our team did inform you check with the respective bank.

Unfortunately, we will not be able to do much in this. Appreciate your understanding in this regards
.
Regards,
Kiran.S