[Resolved]  Zoom Car — refund not initiated - 21 days due

Address:

Bangalore, Karnataka, 560038

Zoom car i am utterly disappointed
Booking# jps66k1uq6 was completed on 11th november, 2019.
The booking was carried out with fuel option but when i picked up the car the fuel level was very low and as always i had refueled the car.
I also submitted the fuel receipt on during the ride and it was uploaded successfully in the zoom car app.
It's been a 21 days i completed the booking but the fuel amount wasn't refunded yet, i had followed through the support function in the zommcar app and registered complaint for multiple times but no one has reached out to me yet regarding the refund.
Profit is great but making a genuine customer to wait for his fuel refund for so many days is pathetic. If this is the way you are going to treat your customer than it is in very poor taste.