[Resolved] Zoom Car — Refund not received after 1 month | |
Two bookings were made (one completed, the other cancelled) by me in May 2020 for which I am yet to receive refund totalling ₹8, 666/-. Whenever I speak with zoomcar support, they say that they have a technical issue with the banking. During my last call, zoomcar support assured to have the refund cleared by end of June. I am yet to receive the amount and am also not receiving any response to tickets raised through their software or requests for callbacks. It's not been over a month since I made the payment. Terrible service. Will move ahead with legal action if the issue is not resolved asap. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Saleem, Greetings! We are sorry for the inconvenience caused. We did check the bookings and see that the refund is processed. Regards, Appachu Zoomcar | |
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