[Resolved] Zoom Car — refund not received even after they have sent it to bank | |||
Name - rohit kabra Booking id - jps6f94z5 Payment done on 29 march - 4339 via debit card Total cost -2104 Refund - 2235 Arn no[protected] I have booked a car on 29 march with that booking id. It's been 2 months but i haven't received thw payment in my bank acc. When i complained they gave me arn number, which is useless because my bank doesn't track such things. Send me the refund as soon as possible or mail to my bank that you have sent it but i didn't receive. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 28, 2019 Zoomcar Customer Care's response Hello Rohit, Greetings! We apologize as you have not received the refund. Please share the bank statements through the contact us page, we shall have it checked and we will do the needful. Regards, Ramya. S Verified Support May 28, 2019 Zoomcar Customer Care's response Hello Rohit, Greetings! Thank you for sharing the bank statements, we will inform our team to have a check and shall share an update. Regards, Ramya. S Verified Support Jun 03, 2019 Zoomcar Customer Care's response Hello Rohit, Greetings! We apologize as you have not received revert to the email. Please forward the statements at [protected]@zoomcar.com, we will have a check. Regards, Ramya. S | |||
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