[Resolved] Zoom Car — Refund not received since 4 months | |
Zoom car is a fraud company which is looting hard earned money of indian citizens, I paid 5750 rupees for zoom car in March 2020 however same day it was lock down announcement in Mumbai, so I did not even use for few kms say not even for 8 kms, I requested them to take back the car and git a confirmation that it would be refunded and they took zoomcar back but till today inspite of 50 follow ups, they have not paid rather just refunded fuel money for which I had given proofs.i need my money back to my bank account immediately
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Aug 6, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 23, 2020 Zoomcar Customer Care's response Hello Manohar, Greetings! Please accept our deepest apology for the delay caused in processing the refund. We are working on processing your refund, however, Due to the COVID 19 pandemic, we have been facing certain internal issues, therefore, the unexpected delay in processing the refunds. Saying this, we are not denying refunds to any of our customers. However, we are requesting some more time so that we are able to clear all refunds. Regards, Imran Zoomcar | |
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