[Resolved]  Zoom Car — refund not received yet > 30 days time

Address:Old Airport road

Hired car from zoom car on 7.7.2020 used it and handed it over today is 7.8.2020 still security deposit amount + fuel expense not been refunded back as per policy its only 15 days but its 30 days old case,

No support / no email access / no help desk nos to reach people

But i[censored] book a car team will immediately call you and assist you
Exactly opposite when you seek refund of security deposit
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Aug 9, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2020
Zoomcar Customer Care's response
Hello Sendil,

Greetings!

we are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed.

Regards,
Appachu
Zoomcar
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