[Resolved] Zoom Car — refund not transacted | |||
The transaction was done on 13 feb red color swift from mumbai, the amount to be refunded was rupees 1999 and was to be intiated within 29 of feb still it is pending and haven't recived refund. The amount includes security and diesel charges paid by obc debit card on joint account. Kindly look into the matter as soon as possible as the account needs it minimum balance. The registered phone no. Can be [protected] or +[protected] or +[protected] as my friend has booked car from his number, his name is mayank gupta and my name is sankalp pattanayak Kindly help us to get refunded ss soon as possible, and there is no zoomcar customer care that gives optimal solution. Email id : sankalp. [protected]@gmail.com Was this information helpful? | |||
Apr 11, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Mar 09, 2020 Zoomcar Customer Care's response Hello Sankalp, Greetings! We see that the amount is processed to the source account and we have shared the refund transaction details through the email for your reference. Kindly check with the card-issuing bank with the details. Regards, Appachu Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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So i request you to either remove my DRIVING LICENSE from his account or delete his account..
And if anything goes wrong I won't be responsible.
Greetings!
We understand your concern here. Kindly send us a mail through the contact us page from the Zoomcar account for us to have a check and do the needful.
Regards,
Imran
Zoomcar