[Resolved] Zoom Car — Refund not yet credited to my account from ZOOMCAR tho its been more than 15+ days | |
Respected Sir/madam I had booked a car in Zoomcar (booking id:JPS6NYGHJ) and paid 2999/- as refundable deposit and petrol charges of 800/- after the completion of my booking i didn't receive any money from ZOOMCAR. When i contacted the customer service they said it will take 5-10 working days. When i didn't receive any money from ZOOMCAR i again contacted the customer service and asked about my refund they said "there is a glitch in our side so, you will receive it by 25th of june 2020". Today is 26 /06 /2020 and i have not yet received any response from them. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 05, 2020 Zoomcar Customer Care's response Hello Somachandrashekar, Greetings, We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim. Regards, Imran Zoomcar | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5655
Pending
12
Resolved
2592
View all 5655 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment