[Resolved] Zoom Car — refund of my cancelled booking jps6t2v1n

Atri Gulati

from Hyderabad, Telangana

Website:

www. zoomcar.com

I cancelled my booking and it has been 20 days now but i did not get my refund. Zoomcar initiated the refund on 27 september ‘17 and even there application shows that refund has been completed.

I tried contacting them and they just gave me the payu transaction id and asked me to follow up which is useless. There is no way to contact and talk to a zoomcar care executive. They just have an automatic reply that refund is conplete. This is just disgusting. This was the first time i had such an experience with any website.

I recommend all of you to please beware while making any payments at zoomcar.com

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Nov 13, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Zoomcar Customer Care's response Hello Atri,

Greetings!

We understand your concern here and we did check the above issue. We see that the refund has been processed back to the source account on 27/09/17 and the amount will hit the respective account within 5-15 days. Hence, kindly check your source account regarding the same.

Regards,
Appachu
Zoomcar